06 May 2008

notes from underground

On the phone with the nice customer service lady from Macy's, about a part of a wedding present (the icecream maker attachment for a KitchenAid) which had gone astray in the post ...

CS lady: It'll take a few days to get that out to you.

Me: That's fine.

CS lady: So, You understand it will take 5 - 7 days, right?

Me: That's fine.

CS Lady: That's 5 - 7 business days. And that's just to process the return. It will probably take 7 - 10 days to arrive.

Me: I'm getting married in two weeks. I'm not making icecream any time soon. Really. It'll be fine.

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